We have a mandatory requirement from our client to show field "ticket type" in the title of TICKETS.
We know that we can change the translation of this title but it is static text. And we cannot extend it with SDK Cloud Studio. This view do not admit any extensión on the title.
The only way that we see is rebuild the view "COD_SEOD_Agent_Workspace_TI.TI.xuicomponent". We think that it is a heavy change only for the title and we do not know if it is posible.
Can anybody know any way to change the title by code?